174 views
1 comment

Advised to get a credit card to pay off some dental work, was approved had work done, payed card timely when due. Then had a small amount due and payed the card off, they had stopped sending any statements at all and it was paid off with the balance known to me which i had to pay to take out a heloc loan, could not get loan without satisfying card and the bank sent them the check and settled the account.

three months after that i started receiving threatening and harassing phone calls, to be exact in the last 3 years have received over 7,804 calls, when I had spoken to them i asked for a letter or bill stating what my remaining balance was, never received anything, letter, statement any proof they were owed just the calls continued, i just wanted something in writing, to say my balance was paid in full and satisfied.

now come to find out they have reported to credit bureaus that i still owe them which i do not and they have refused to prove otherwise. All you all writing ask them and demand to see a statement and a history of your account.

Reason of review: Poor customer service.

Elan Financial Services Cons: Blaming the customer for a mistake elan and fidelity made, Horrible customer service, Shady practices, Hung up on me, Described in complaint.

Location: Mansfield, TX 76063, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Fidelity is enabling this type of behavior to the detriment of Fidelity customers

Elan Financial Services Reviews

  1. 229 reviews
  2. 40 reviews
  3. 16 reviews
  4. 6 reviews
  5. 8 reviews
Elan Financial Services reviews