Elan Financial Services Phone Numbers and Emails

Toll-Free Number:

  • (800) 343-7064
    Rewards Cards
Send Message

Customer Service:

  • (800) 558-3424
    Consumer Credit Card Members
  • (800) 523-5354
    Credit Card Financial Institution Clients
  • (972) 677-6000

Business Customer Service:

  • (866) 552-8855
    Business Credit Card Members

Media:

  • (612) 303-0732
    Media relations

Elan Financial Services Emails:

Media
Sales/ Reservations
Order Cards
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How to Contact Elan Financial Services Customer Service?

Most Popular Number:

(800) 343-7064
Rewards Cards
Total calls: 395 Issues resolved: 7 Last call: Mar 7, 2024

How Do I Contact Elan Financial Services Customer Service via the Website?

To contact Elan Financial Services customer service, visit their official website and locate the "Contact Us" or "Customer Service" link. Clicking on this link will lead you to a page with various support options, including a secure message center. You can log in to send a confidential message directly to the customer service team.

Logging in to your online banking or credit card account may be necessary for account-related assistance or specific inquiries. This secure process protects your personal information while enabling the customer service team to access your account details for personalized support.

What is the Elan Financial Services Phone Number?

The Elan Financial Services phone number for customer support is (800) 236-8873. This line allows clients to call and receive assistance with their accounts, report lost or stolen cards, and address any other concerns related to Elan's financial products. The customer service hours are typically from Monday through Friday, 7 a.m. to 7 p.m. Central Time (CT), allowing clients to reach out most of the day.

It's advisable to have your account information readily available to expedite the process. Elan Financial Services customer service representatives are trained to handle various issues professionally and efficiently, aiming to resolve your queries promptly.

What is the Elan Financial Services Corporate Office Address?

The Elan Financial Services corporate office address is Elan Financial Services, 1255 Corporate Drive, Irving, TX 75038, United States. This address can be used for formal correspondence, including legal inquiries or written complaints. When sending mail to the Elan financial services address, include your contact information and any relevant account details to help the corporate team address your concerns effectively. It's important to note that visiting the corporate office for customer service without an appointment may not be possible, as these offices are typically not set up for walk-in customer support. The phone number or website is the recommended contact method for immediate assistance.

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Contact Information

Elan Financial Services Website:

Elan Financial Services Help Center:

Corporate Office Address:

Elan Financial Services
Commerce Court, 4 Station Square Suite 620
Pittsburgh, Pennsylvania 15219
United States

Fax:

+1612.303.0735

Elan Financial Services Rating Based on 299 Reviews

Rating details

1.4
more details
Customer service
Product or Service Quality
Reliability
Value for money

Rating stats

Rating trend

How Good is Elan Financial Services's Customer Service?

Maleigh Udm
Maleigh Udm
Feels Satisfied | Feb 04, 2024

This was a mistake. Very happy with Elan!!

Read full quote
Randolph Gbp
Randolph Gbp
Feels Neutral | Feb 09, 2023

Thanks for the help when I needed it

Read full quote

Summary of Elan Financial Services Customer Service Calls

1.1K TOTAL
CALLS
03:11 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Elan Financial Services?

Cards Question:

  • “Credit card debt”
  • “Lostcard”
  • “My card”

Payments and Charges Question:

  • “My bill”
  • “Fraud”
  • “Payment”

Account Question:

  • “I need to get my balance”
  • “My account”
  • “Negative statement balance”

Request for Information Question:

  • “To ask a question about my account”
  • “Inquiry on credit karma”
  • “Please need talk ASAP about my credit card”

Website/ Application Question:

  • “Pending application”
  • “Approval or denial on application”
  • “Application”

Employment Question:

  • “Pay off”
  • “Debt collection payoff”
  • “Payoff my bill”

Product/ Service Question:

  • “Want to work out a payment arrangement if you could knock off some money”
  • “The check don't work”
  • “Online access restricted”

Activation/ Cancellation Question:

  • “Activate card”
  • “Wanting to cancel card”
  • “Cancel”

Shipping and Delivery Question:

  • “Have not received card”
  • “Didnt get the refund merchant claims they sent”

Staff Question:

  • “Customer service”
  • “Nasty customer service”

Other Question:

  • “Death”
  • “Need to unlock app”
  • “About e statements”

About

Related Companies

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Summary

Elan Financial Services is a financial company specializing in varied credit and debit card services, cash machines, business payment systems among others. Prepaid solutions of Elan are a unique offering for customer loyalty programs that can be used to encourage company’s personnel and staff employed. Elan solutions for businesses offer plenty of options to choose from to optimize cash flow, lower the transaction costs, and increase supplier’s discounts to meet the needs of any organization. Elan is a company known for its premium products and a vast array of options to suit the needs of any small to mid size business.

Elan Financial Services reviews and complaints

Elan Financial Services is ranked 87 out of 199 in Cards category

Payment Methods

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