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I had never ever heard of ELAN Financial Services until I received a recent notice from Equifax of unusual activity on my credit report. After the massive data theft from Equifax, I decided to sign up for their TrustedID.com program which would notify me of activity on...
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#1148042
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This card and the people who run it are s=running a shady card. Beware and do not go anywhere near it. They try to make it look like your payment never got to them. They also jack up enormous fees with very little communication. This company seems to be all about...
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Anonymous
Anonymous

Yes, I have a Guarantee card, through, Elan, which , have had for over 10 years, and all of a sudden, they say they are raising my interest, almost 6%. I called them to ask w...

1.0
#1139988
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My credit union uses these guys for credit cards. I got one when I opened the account and it has been a pain in the *** ever since. I have had to argue with 5 reps about closing it and paying it off. First time I paid it off they used the checking acct i had just...
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Anonymous
Anonymous

Elan Finance is bad news. And they keep taking over customers accts. They hold over charges, to the following month, to get extra interest, and they can't resolve simple pro...

1.4
I didn't like
  • Anything about this company screw them
#1138121
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Elan Financial Services - Sucks

Elan Financial Services
#1142730
Who are you? Who do you represent? My credit karma is 803 and Elan Fi Ser shows 182 and havent a clue who you represent. 21 cards all zero balances and then your services that does not tell me who I owe 182 to? Nothing - if you are connected to a company it should be indicated. All others do except yours.
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Elan Financial Services - Payment Reversal

Elan Financial Services
#1078956
ELAN CREDIT CARD SERVICES WILL NOT REFUND DOUBLE PAYMENTS. THEY WILL ONLY TELL YOU THAT IT IS GOING TO BE REFUNDED. THEY WILL CREDIT IT TOWARDS YOUR ACCOUNT WITHOUT PERMISSION. I ALMOST REGRET OPENING A CREDIT CARD WITH ELAN. ABSOLUTELY HORRIBLE. THANK YOU JACKASSES
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Elan Financial Services - They suck

Elan Financial Services
#1063653
1.0
Details
A *** supervisor Sierra in Kansas who was laughing with a terrible attitude. I asked to speak to her supervisor Lucy and this *** tell me no. I asked her who is the CEO and she tells me that she does not know. You should know the name of the CEO. This is the worst company in the world.
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Elan Financial Services Customer Care Review

Elan Financial Services
#984565
1.0
Details
Horrible customer service... operator Mercedes was incompetent and uneducated.
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Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
In june of 2016 I was assessed a 30 Day late fee.I was NEVER late. I hired an attorney and spent thousands of dollars to get it removed from my credit reports. After 1 year and ALOT of trying we succesfully had the derogatory mark removed from Equifax,Trans-union and...
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1.0
#1123771
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I reported four fraudulent credit card charges to Elan in late August; three were swiftly reversed, but one was overlooked. It is now late-October and I am still waiting on the final $100 charge to be reversed despite calling once every couple of weeks. Customer...
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1.0
I didn't like
  • Lies
  • Fraud department
  • Phone support
#1123575
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Got this company through my credit union. I do not recommend Elan financial credit services. It's better you have no credit card at all than to get an account with these lousy people. They will steal money from you and charge you for no reason. They charged me three...
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Anonymous
Anonymous

Sorry you got ripped off by Synchrony.Anyone reading you're review, should consider, this same incident could happen to them, too. Synchrony can go to ***.

2.0
I didn't like
  • Being forced to use this company through my credit union
  • Outdated technology
  • So many extra fees
#1121641
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Was issued a Visa with a large limit and every transaction over $100 has been declined including the balance transfer I had requested. They have blocked my card several times in one week for fraud protection even after contacting me and me stating YES I am trying to...
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1.0
#1120171
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Purchased a car part from a merchant. Received the product defective after 30 days. Paid over $1500 to get the part installed then removed again. The Merchant refused the refund for the defective part stating it was over 30 days old. Merchant finally after 90 days...
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1.0
I didn't like
  • Policies or customer service
  • No consumer protection
#1116306
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Elan canceled all credit without any notice. Had several cards with them changed address. One card did not have new address. on a $600 charge they racked up $400 in fees. Then sent over to collection agency. Refused any contact with them. I requested directly from the...
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1.0
#1115796
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Contact Elan Financial Services

Mailing Address:
1255 Corporate Dr
Irving , Texas 75038
US
Phone:
(612) 303-0732
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Elan was forced on me because of link to Fidelity. I went along with it for quite awhile (several years) thinking it was OK. It was, as long as I paid complete bill every month (which I have always done). Then I accidentally underpaid by approximately $100 on $6000...
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#1112902
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